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The whole experience was just mind blowing. Every room had something different to offer. We particularly liked the orchids, they were beautiful

The best water and light based artworks I've ever experienced. Because it is an experience, you are INSIDE most of the artwork.

It is an incredible experience, everything seems to be taken from another world.

such a sensory delight! a wonderful, feel good experience

It was an exciting and impressive experience that perfectly combined technology and art.

It was the in expected factor that overwhelmed us

It was an experience like no other. A defo if you visit Tokyo with enough time to go there.

It was an incredible experience for all of us. From wonder to amazement, but above all to simplicity. As Belgians, we can only dream of having such an exhibition and immersive experience in our own country. Our highlights were: the orchids, the entire section dedicated to water, and the light curtains. By the way, we managed to take some amazing photos of our children here.

Exhibits were interactive, engaging multiple senses was well thought out, and it was overall a relaxing and inspiring experience. Perhaps plans for a bigger souvenir shop for travellers to purchase some items for memory will be good.

The forest exhibit was definitely the most engaging, we enjoyed catching animals in the forest and jumping between planets. The water exhibit was also great and the organization impeccable despite the fact that there were many people there were never any queues inside. Headout did not allow me to book 4 tickets at the same time but the reception staff allowed us to do so anyway by entering at 6:30 p.m. so we enjoyed it even more.

The Subway e-ticket could be easily exchanged for a regular ticket using the QR code at the corresponding machine and admission to teamLab Planets also worked without any problems with the e-ticket. In addition, a visit to the teamLab Planets is very worthwhile in my opinion because the facility is unique and fascinating. So all in all, nothing to complain about & definitely recommended 😊👍🏻

Busy so difficult to take pics without others in. Lights were a little dizzying at times. Overall I enjoyed it, but compared to other activities I did during my visit it was avarage. Think it's more fun for groups (I'm a solo traveller).

An experience without much more, you can see that they sell a lot of tickets for each shift and it is overflowing there. If you are looking to take the typical pictures you see on instagram forget it because there are people everywhere. They don't put a time limit for each room, which is great, but it gives the feeling that precisely for that reason everything is very crowded? In our case the photos didn't matter to us although it also affects not being able to see any of the rooms "uncluttered".

Loved the time there. The only thing is that the 24 hrs tkt provided thats great but its not valid on the last leg from toyusu to the last station. Else the time here was super duper

we just tap the qr code in the scanner and thats it, we were able to enter in the planet lab easily. we love the flowers and the forest

Team lab planets was a fully immersive fun and unique experience for the entire family Would highly recommend It's a bit out of the way but the 24 hour subway pass definitely pays for itself

Easy to enter, little waiting time, museum was very full but you could still really enjoy the visit. It was an interesting experience.

I enjoyed water part the most as I can touch and feel with the art directly. I love the orchid room. I lost interest at the forest part. I realised that I have my 24h metro ticket at the last day, so it was not that efficiemt that I did not use it as much as possible lol. Anyway, the headcount application is useful and easy to use. I did not having any difficulty for both tickets. I will deffinately recommend to my friends.

Amazing experience with the family

I don't want to write extra things.

Memorable experience especially for families with young children

The zones of Water and Forest. Very interesting and spectacular

Awesome. It deserved its price. Joyful activity.

Way too crowded and unable to have interactive experience.

Interesting display and interactive. Nice experience. Rather different from others

It was simple to buy and redeem with the QR code. The only difficult thing was finding a ticket machine to exchange the QR code for a physical ticket. The station listed on the site did not have a machine which accepted the QR code.

Great service, just one click and then exchange the QR code at the stations to get the ticket and you are ready to travel on the tokyo subway.

Good value.But did ot cover Keiyo line to our hotel in Shiomi Would have liked instructions to use yellow machines to get on trian. Had early confusion trying to use touch pads rather than the swipe in

easiness, accessability , cleanliness,

We weren't able to use the tickets to redeem one day passes at all. The qr code didn't work at the subway station.

Convenience of use. Very practical

Worth the price, but the only bad thing for me is the difficulty for finding a station office when you're not from Japan

Good deal, it's worth the price

Thanks to you, I have passed great staying in Tokyo.

Convenience of getting the tickets

İ am staying im Washington Shunjuku hotel and the bus drop as next to the hotel ! Thanks a lot for the great service door to door !

Great experience and customer support at the airport

Easy to deal with helpful staff at bus stop at Narita.

Eady pick up airport, very clean bus Good price

Thought I bought Airport to Shinjuku, but it turns out, the tickets were for Shinjuku to Airport. I have since tried to use the tickets for our return trip to Narita, but I have not received any confirmation of the booking. I am concerned I have lost my booking and my money.

The nighttime ride into Tokyo was amazing. The city lights, the 3 dimensionality of the highways and streets were very impressive.

Staff were very helpfull getting me on the right bus. I was sleep deprived and confused.

I love how easy it is to find the majority of my visit to Tokyo under one service provider. And the discount just seal the deal

Fast and on time, good excess.

It was really very good!! The cleaning and the comfort Of the train was Perfect.

The ticket was cheaper than anywhere else.

It was easy to book and just needed the code when arrived at the nippori station

Fast and seamless experienceA quick and smooth experience.

Convenient !!! I'm so glad I got to see this app.

Easy to get the ticket from the voucher.

Super easy and quick, saved us a lot of time at subway stations which was perfect as we had such a short amount of time in Tokyo

It was quite convenient to have these tickets. Claiming the Skyliner tickets were easy, both times -- at the airport and the Ueno (city) station to go back. The 72-Hour unlimited ticket though--OMG, what a long and tiring way to get/"claim" it at Shibuya station. Maybe if I'd gone to or come from a smaller station, it would've been easier. Then on the Skyliner, yes, it's nice, fast, good price (and even better when buying here on Headout, when it's discounted), but the interval time was quite long, so if your timing isn't good, you'll wait a really long time for your ride. Meanwhile, for the 72-Hour subway unlimited ride, it really is only worth it if you travel a lot. But if you are staying at a hotel that's centrally located and will stay in and walk around the area, then you can't use the ticket much, and it wasn't so worth the time claiming it, besides the cost. It's my own fault to not have done enough research or made decisions on what to do before I decided to buy. Otherwise, this purchase made traveling in Tokyo convenient (definitely having an unlimited card saves time vs. buying every journery--unless you have that Suica/IC Card, which it turned out I did from my 2014 trip which still worked) and helped saved some money.

Staff was very helpful and kind, provided clear explanations on how to use of tickets.

Definitely worth the pre-book. I got my tickets a month out. We loved how interactive the exhibit was! So much for the senses!

The exhibition is wonderful! It envelops you in a magical world. Highly recommended!

Well organised and easy. All the exhibits were excellent and we had a ball.

Overall, it could have been better. The water section didn’t really impress me — the waterfall was underwhelming, and there were too many tunnels. The strong smell of chlorine was unpleasant, but I could live with that. What really exhausted me was the long wait in line. You know there’s high demand, and you also know it’s hot or rainy outside. Please install more shade, add a few air conditioners, and offer each visitor a bottle of water. Also, respect the entry time. If someone has a ticket for 15:30, don’t let them in later than 15:40. Most visitors are tourists who have other reservations and have carefully planned their schedules expecting to enter on time

Every exhibit was memorable. Some are just beautiful while others have a deeper meaning to them. You can check the boards with written intentions to the exhibits you just were in as you go. I recommend leaving your baggage in the lockers when available

It was a mind-boggling experience! I felt that every sense of mine was engaged in throughout the exhibition through the different artworks and it was truly an unforgettable experience. Must visit for when in Tokyo!

I love how easy it is to find the majority of my visit to Tokyo under one service provider. And the discount just seal the deal

Everything was perfect. The museum is sensational, the experience unique. Entry on time. I highly recommend it. I would go again.

Buying tickets was quick and easy. As for the team lab planets, it was a very interesting experience with very peculiar and stunning rooms. One point that could be improved is that it should be separated by age group, with children at separate times, as the racket, natural to their age, ends up breaking the charm of some moments. Otherwise, it's well worth a visit

It was not what I expected. I feel it was a place to take photos for Instagram, and I thought it would be something different.

Perfect for Family visit. Water area was the best!

Unique and memorable experience! My 13yo loved it as much as we did!

Fast and on time, good excess.

Some rooms are very Good - Otters just average

Such a surprise! An amazing experience. Fun and inspirational. Great for the whole family.

A new, modern, exceptional exhibition

Loved the water section. Super awesome.

Something different for me and my family We live in Hawaii. USA We all enjoyed the experience.

The exhibits were fantastic! We thoroughly enjoyed the day

It was really very good!! The cleaning and the comfort Of the train was Perfect.

The ticket was cheaper than anywhere else.

It was a beautiful new experience that relies on the senses

Extraordinaria!! Innovative. The water part was excellent

Every room brought a different surprise. Everychanging.

It was easy to book and just needed the code when arrived at the nippori station

At most ticket machines my pass doesn't work. I must go to service window Not smooth like I was promised

We are currently in Japan and the only issue we had was receiving our passes before we departed. It seems that the service was having issues with communicating back to us. But we did finally receive them before the trip.

Traveling by train and using the Raylwayd Pass is always a pleasure. The punctuality, reliability and friendly staff make rail travel in Japan an exceptional experience. The ability to move around the inner terminals at any time opens up access to the stores and restaurants located there. That's great.

I spent too much time traveling to JR stations I steward of enjoying my trip and there is none to help international traveler's the few people that were there barely made any effort to help., or or they were so busy they offered quick complicated answers, which in the end cost us a lot of additional money and time Never doing JR againP

Amazing way to see Japan. Traveling by Shinkansen was an experience in itself. Highly recommend getting the Green Car if you want extra comfort.

Activation at Narita Airport was quick. Staff spoke enough English to help us easily. Only suggestion: better signage at some stations.

Perfect for first-timers in Japan! The JR staff helped us understand the system really well. Trains were spotless and comfortable.

Trains were great but wish it was easier to reserve seats online. Sometimes had to wait at the counter. Otherwise, an excellent service.

The JR Pass made our trip stress-free. We reserved seats a few times, but even without, we always found spots. Great experience overall!

We traveled Tokyo, Kyoto, Hiroshima, and Osaka with ease. The pass saved us so much time and money.

Great pass for exploring Japan. Trains are punctual to the minute, and the JR staff were always helpful.

The Green Car was fantastic. Super comfortable seats and a quiet atmosphere. Perfect for long rides between cities.

Traveling across Japan with the JR Pass was so easy. Smooth, fast, and clean trains. Would highly recommend!

Was expecting a minibus as advertised. To our surprise it was only a van. Our luggages did not fit and we had to book 1 more car to bring us to the airport. Will not book again