Tokyo Travel Services: Your Gateway to Japan's Capital

• Step into the Great Hall and immerse yourself from the get-go. This is your ticket to a world where the magic of Harry Potter comes to life.
• Peek behind the curtain at real sets, costumes, and creatures that make the Wizarding World utterly bewitching.
• Stroll through Diagon Alley, the Grand Staircase, the Ministry of Magic, and the outdoor backlot featuring the Dursley's home and Knight Bus.
• Ever ridden a broom or been in a moving portrait? Now's your chance to explore Hogwarts, the Ministry of Magic, and the Forbidden Forest!
• Level up with a 24-hour Tokyo subway ticket for unlimited rides on Toei Subway and Tokyo Metro lines, a 500MB eSIM, or a tax-free Bic Camera coupon.

Inclusions

• Entry to Warner Bros. Studio Tour Tokyo – The Making of Harry Potter
• Tokyo Subway ticket 24hrs (as per option selected)
• 500MB mobile eSIM (one-day use) (as per option selected)
• Bic Camera Tax-Free Coupon (as per option selected)

Warner Bros. Studio Tour

• Tip: Be sure to treat yourself to a delicious Butterbeer and other British-inspired delicacies in the Backlot café.
• It is required to bring a valid ID.
• Children aged 11 and under must be accompanied by a paying adult.
• Pets are not allowed inside the venue, except for service animals with valid identification.
• Certain areas within the Studio Tour feature special effects. Visitors with pre-existing medical conditions such as high blood pressure or heart conditions are advised to ask the staff for further details and avoid such areas.
• Only service animals with proper identification are permitted on the premises. Other pets are not allowed.
• Disabled visitors with a valid ticket and a disability handbook are entitled to a complimentary ticket for their carer. To obtain the carer's ticket, please visit the ticket window upon arrival at the venue.
• ‘Wizarding World’ and all related names, characters and indicia are trademarks of and © Warner Bros. Entertainment Inc. – Wizarding World publishing rights © J.K. Rowling.

Tokyo Subway

• A QR code issued upon reservation completion is necessary for ticket collection. Ensure you can display the QR code on a device or have a printed copy.
• Vouchers must be exchanged for a physical ticket at ticket vending machines located in main stations of Tokyo Metro Subway or Toei Subway.
• The pass allows for unlimited access to Tokyo Metro Subways and Toei Subways.
• The physical ticket will indicate the expiration date and time. Passengers can exit the station after the expiration time if they enter within the valid period.
• Present your voucher to exchange it for a physical ticket at the ticket vending machine of these stations.

Bic Camera Tax-Free Coupon

• The coupon PDF will be attached to your voucher after reservation confirmation. Please present it at the tax-free counter.
• The consumption tax for some products is 8%, and the coupon is valid only for tax-free items.
• Exclusions: Apple products, imported watches, Grand Seiko, game consoles, accessories, software, PlayStation VR, MetaQuest, DJI, select Panasonic products, certain alcohol, outlets, and second-hand items.
• Japanese sake (excluding Dassai and Hakkaisan) is tax-free with a 3% discount, and alcohol purchases must be made at the liquor sales register.

e-SIM

• An internet connection (Wi-Fi, etc.) is required for setup and is available only in Japan.
• This service is not available on devices that do not support eSIM, so please ensure your device is compatible before purchasing.
• This service is for data communication only; SMS and voice services are not available.

How to use?

• Download the JetFi app.
• Open the app, click "Enter redemption code," input the code from your reservation, and press the Redeem button.
• After redeeming, follow the app's instructions to register your email address and set up your eSIM.
• You can check your data usage on the app.

• These tickets can't be cancelled or rescheduled.

• Text, call, or browse the web with the Japan eSIM with a high-speed 4G LTE network and unlimited data.
• Choose between various validity periods: 5, 7, 10, or 30 days. Get 500MB or 1GB/day for 5 days, 1GB/day for 7 or 10 days, and 15GB for 30 days.
• Avoid the hassles of a physical SIM card installation, like the insertion/removal of a SIM tray with a pin.
• Download the eSIM profile with the QR code sent via the email address you provide during booking.

Inclusions

• Japan eSIM with 4G LTE network and unlimited data

Exclusions

• Add-ons
• Refunds

• Tip: Click here to make sure that your phone is compatible with eSIM function!
• eSIM can be downloaded on only one device for one use.

• These tickets can’t be cancelled. However, you can use them any time within the next 30 days.
• These tickets are valid for 30 days from the date of purchase.

• Choose Japan’s most trusted NTT Docomo network and enjoy an uninterrupted high-speed 4G/LTE connection on your next trip to Japan.
• Stay connected throughout your trip with the unlimited data plan that offers you a seamless service without any worries of additional data charges.
• Collect the sim card easily from either Tokyo Narita or Haneda International Airport and dispose of the sim at the end of your trip.
• Avail prompt assistance with the English-speaking customer support staff that is available 24x7 to resolve all your queries.

Inclusions

• SIM card
• Instruction sheet
• SIM pin
• Choose between 8 days, 15 days or 30 days to use the SIM card

• Please note this is a data-only SIM card. Calls, texts, or topping up additional credits will not be possible on this card.
• Please ensure that your mobile device is compatible with the local network service provider. No refunds or cancellations will be made due to SIM incompatibility issues.
• Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time.
• Please refrain from extensive video streaming and/or processing huge amounts of data in a short time.
• Kindly check the complete list of network providers that are supported by this SIM card.
• You must fix the APN (Access Point Name) setting before you start browsing. Please read the guidelines on how to set your APN profile.

Narita Airport Terminal 1

• Location: Narita Airport Terminal 1 South Wing 1st floor F (Arrivals) JAL ABC Counter [Sakura Mobile]
• Operating hours: 7am until time of last flight

Narita Airport Terminal 2

• Location: Narita Airport Terminal 2 1st floor (Arrivals) JAL ABC Counter [Sakura Mobile]
• Operating hours: 7am until time of last flight

Haneda Airport Terminal 3

• Location: Haneda Airport Terminal 3, Arrival lobby (2F), JAL ABC Counter [Sakura Mobile]
• Operating hours: Operates 24 hours a day

• You can cancel these tickets up to 72 hours before the experience begins and get a full refund.

• Stay connected with your family, friends, or colleagues as you visit Japan with 4G LTE NTT Docomo Network, the best network service in the country.
• Pick up your router device at the Tokyo Narita/Haneda Airports in Japan.
• The router device is convenient to carry around and easy to use.
• You can stay connected for 8-10 uninterrupted hours.
• Use the device to connect up to 5 devices.
• Simply activate at the push of a button, no configuration is needed.
• Choose the validity from 7, 10, 14, or 30 days to fit your requirements.

Inclusions

• Pocket WiFi device
• Charger (AC adapter and USB cable)
• USB cable
• Instruction Manual
• Carrying Pouch/ Return Envelope

Exclusions

• SMS

The ticket has the following options to choose from:

• 7 days
• 10 days
• 14 days
• 30 days

• The counter operating hours are from 7am to 7pm. These timings do not apply to the usage of the product in any way.
• For customer service contact and other questions, that you might have, look at the information included with the package.
• The package includes an envelope in which you can put the device and drop it in any of the post boxes in Japan.
• Loss, Damage, or Breakage fee for the WiFi device is JPY30,000.
• Loss, damage, or breakage fee for the Pocket Wifi (ONLY screen) is JPY 10,000.
• Loss, damage, or breakage fee for the Pocket Wifi (ONLY back cover) is JPY 2,000.
• Loss, damage, or breakage fee for the AC adapter is JPY 2,000.
• Loss, damage, or breakage fee for the USB cable is JPY1,000.
• Loss, damage, or breakage fee for the carrying pouch is JPY1,000.

• You can cancel these tickets up to 72 hours before the experience begins and get a full refund.

• Connect to a fast 4G network while in Japan. There is no requirement for a physical SIM card to connect, allowing for immediate use without waiting for the courier.
• Stay connected to your loved ones and acquaintances with network coverage that exceeds150+ countries/regions.
• Select a local high-speed network and enjoy maximum speed everywhere you go with the same network resources as locals.
• Stay connected and switch networks without having to change cards every time you move.
• Choose from extremely efficient, cost-effective data plans ranging from 3/5/7 to 10/15/30 days, each offering 1 GB of data per day.
• Click here to know about the eSIM activation process, including the installation process for iPhone and Google Pixel.

Inclusions

• Japan eSIM (days as per chosen)
• Fast 4G LTE network (1 GB/day)

This ticket has the following options you can choose from:

• 3 Days
• 5 Days
• 7 Days
• 10 Days
• 15 Days
• 30 Days

• The QR code must be scanned and installed within the validity, otherwise, the eSIM QR code will be invalid and cannot be used.
• After the eSIM is successfully added, you must activate it in the destination within the validity, otherwise, the eSIM won't work.
• You must ensure that the mobile phone/device has a stable network while installing the eSIM.
• The total days of plan validity are calculated to post the date of activation.
• You can only install the eSim once per device to be used by one person.
• If you uninstall the eSim you won't be able to reinstall it.
• You can enable only one eSIM plan (cellular plan) at a time.
• Please check whether your device supports the eSIM function. You can find the list of supported devices here.

• These tickets can’t be cancelled. However, you can use them any time within the next 30 days.
• These tickets are valid for 30 days from the date of purchase.

• Elevate your Japan trip with this eSIM card that offers you uninterrupted 4G connectivity.
• Experience a hassle-free redemption process via a QR code, ensuring you're always connected with lightning-fast 4G internet with 24/7 support.
• Share your memorable experiences with loved ones through high-speed 4G internet and keep your social media channels buzzing.
• Tailor your connectivity to your travel needs with flexible validity options of 3, 5, 7,15, or 30 days.

Inclusions

• eSIM for 3/5/7/15/30 days (based on the option selected)
• QR code to obtain eSIM
• Instructions to download and activate eSIM

Exclusions

• Voice call

• Tip: Keep a look out for Japan’s legendary convenience stores, aka a conbini, where you will find everything from ATMs and luggage forwarding services to toiletries and snacks!
• Please ensure that the eSIM is supported by your device before booking.
• The eSIM can be supported on Apple Watch Series 3 and later, iPad Air and Pro (3rd generation), iPad Mini (5th generation), iPhone XS and later, Samsung Galaxy 20, 21, and Z, Google Pixel 3 and later, and the Google Pixel 3 XL.
• Once deleted, the eSIM will be lost since it can be scanned only once and cannot be reconnected.
• To access the network, please turn on data roaming.
• Making phone calls using the eSIM card is not possible.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

• Get unlimited 4G LTE internet access across Japan with a pocket Wi-Fi router, delivered directly to your hotel.
• Connect multiple devices, from smartphones to laptops, with support for up to 10 devices simultaneously.
• Stay connected on the go with a battery that lasts up to 10 hours.
• Simply drop off your router at any Japanese postal box or airport upon departure.
• Choose from a range of rental durations, from 10 to 30 days, to best fit your travel itinerary.

Inclusions

• Unlimited portable Wi-Fi router
• 10 to 30-day rental plan (based on option selected)
• Charger
• USB cable
• Prepaid envelop for return
• Delivery fee

• The device can be delivered only to hotels and hostels. Delivery to home or house accommodations is not possible. The hotel reservation must be confirmed before the device is delivered.
• The following information is required for the delivery of the device: Hotel Tel number, name of person making a reservation, check-in date, and hotel reservation number. The supplier will contact you via email if there is any problem.
• Reservations made after 12pm (Japan Time) on the previous day may not guarantee timely delivery of the device. For deliveries to Hokkaido, Okinawa, and Kyushu, please make a reservation at least 1 week in advance.
• Airport pick-up reservations must be made at least 3 days in advance. The number of Wi-Fi routers is determined by the number of participants in the reservation. Please select 1 if you need only 1 device.
• A daily fee of JPY700 will apply for late returns of the device. In case of losing the device, a flat fee of JPY25,000 will be charged.

• You can cancel these tickets up to 6 days before the experience begins and get a full refund.